Can WhatsApp Serve More Than Just Chatting with a Friend? Exploring Communities and More

Image1WhatsApp might have started as the go-to app for casual chats with friends, but itโ€™s grown a lot since those early days. Sure, we still use it to send memes and plan weekend hangouts, but nowadays, youโ€™ll find much more happening behind that familiar green icon. In fact, with well over two billion users, WhatsApp has become a social hub where communities organize events and even major brands broadcast updatesโ€‹โ€‹.

Letโ€™s explore how WhatsApp is evolving beyond personal messaging, from coordinating online gaming tournaments to acting as a news broadcast channel – all while keeping that easy, conversational vibe.

Managing events for gaming tournaments

Gamers have embraced WhatsApp Communities as a command center for organizing online tournaments (even online poker nights among friends). These community hubs bring multiple group chats under one umbrella, making it much easier to coordinate without chaos. Need to schedule the next big poker game? Just create a WhatsApp Event in your communityโ€™s group chat and invite the players. The app will prompt you to enter the event name, date, time, and details โ€“ kind of like sending out a mini-invitationโ€‹.

In recent years, online gaming platforms have become more appealing, and so have these communities. Playing in online poker tournamentsย doesnโ€™t start and finish on gaming sites, as people look for channels to discuss, share experiences, ask questions, and, of course, create events to organize friendly tournaments, meetups, and so on.

WhatsAppโ€™s communities and events make coordination seamless. In a gaming community, you might have one announcements group for important updates (e.g. tournament rules or last-minute changes) and separate chats for banter or team strategy. WhatsAppโ€™s design helps these stay organized. Admins can blast out notices in the announcement group โ€“ say, โ€œTournament starts at 8 PM, the lobby opens at 7:50โ€ โ€“ and every member gets that info instantly in their chat list, just like a regular message. It feels very real-time.

Meanwhile, the events feature handles the RSVP tracking for you, and everyone knows where to look for the schedule. As WhatsApp itself put it when launching Events, itโ€™s now easier to plan get-togethers directly in the app, with everyone in the loop about whoโ€™s comingโ€‹.

Channels That Prove WhatsApp a Great Way to Connect With Audiences

Not convinced that WhatsApp Channels can rival traditional social media? Letโ€™s look at some real examples across different fields โ€“ from tech to entertainment โ€“ where channels are helping organizations connect with their audiences in a fresh way. These five channels show the variety of whatโ€™s happening on WhatsApp:

  • WhatsAppโ€™s own official channel โ€“ With a whopping 131 million followersโ€‹, the appโ€™s official channel is proof people are eager to hear directly from the source. And WhatsApp doesnโ€™t disappoint: the channel shares fun seasonal stickers, quirky polls, how-to tips, and the first announcements of new featuresโ€‹. Itโ€™s a lighthearted way to engage users, and tens of thousands responded via emoji votes.
  • The New York Times (News) โ€“ News outlets are finding WhatsApp to be a powerful broadcast tool. The New York Times channel, which has over 12 million followersโ€‹, delivers daily headlines and breaking news alerts right into subscribersโ€™ WhatsApp feeds. The Times typically shares a brief snippet or an excerpt of a story along with a link to read moreโ€‹.
  • Mark Zuckerberg (Tech Personality) โ€“ Even the boss of Meta is on WhatsApp channels, and he has over 17 million followers on his personal channelโ€‹. This is a fascinating โ€œdirect lineโ€ to a tech figure: Mark Zuckerberg uses his channel to drop occasional updates about WhatsApp, Instagram, and his metaverse projects and sometimes to share a bit of his personal tech passions. Posts are sporadic โ€“ heโ€™s not spamming daily โ€“ but when something big is announced (like a new WhatsApp feature or an update on Metaโ€™s vision), followers get to hear it โ€œstraight from Markโ€ in a casual tone.

Letโ€™s Create a Channel, Then an Event

By now, you might be curious to try out these features yourself. How about we create our own WhatsApp Channel and even host an Event within a Community with this step-by-step guide?

Creating a WhatsApp Channel

  1. Open WhatsApp and go to the Updates tab. This is where Status and Channels live. On the Updates screen, look for a โ€œ+โ€ (plus) icon or a โ€œCreate Channelโ€ option โ€“ tap thatโ€‹, and you will see this information (please, read it carefully):
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  1. Set up your channel info. WhatsApp will prompt you to add a channel name, a description, and an optional profile photo for your new channel. For example, name it after your gaming group, your blog, or your business. Add a short description so people know what updates youโ€™ll share. Feel free to use creative stickersย to attract your followers.
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  1. Create the channel. After filling in the details, hit the โ€œCreateโ€ or โ€œDoneโ€ button. Thatโ€™s all, your channel is now live! WhatsApp might send you a congratulatory message. You can start posting updates to your followers immediately.

Hosting an Event in a Community

Letโ€™s say youโ€™ve gathered a community of people (maybe a WhatsApp Community for your gaming clan or hobby group), and you want to schedule an event. WhatsAppโ€™s built-in Events feature is perfect for this:

  1. Go to your Community group chat. In a WhatsApp Community, thereโ€™s usually an announcements group or a main chat that everyoneโ€™s part of. Open that chat.
  2. Tap the โ€œEventโ€ button. Look near the chat text box โ€“ youโ€™ll see an icon that looks like a calendar or party popper. Tap โ€œEventโ€โ€‹ to start creating a new event.
  3. Fill in event details. A form will pop up where you can enter the Event Name (e.g. โ€œFriday Poker Tournamentโ€ or โ€œStudy Group Sessionโ€), the Date and Time, and any description. You can also add a location or a video call link if itโ€™s a virtual event, but those are optional.
  4. Share the event. Once everything looks good, hit the โ€œCreateโ€ or arrow button to post the event into the group chatโ€‹.
  5. Members RSVPย and stay updated. Group members can tap on the event and choose Going, Maybe, or Not Going. As they respond, you (the host) and everyone else can see the count โ€“ e.g. โ€œ10 going, 2 maybe.โ€ The event also gets listed on the groupโ€™s info page for easy referenceโ€‹.